Order Changes & Cancellations
We’re unable to accept cancellations, returns, or refunds once an order is placed. Please double-check your items before checkout.
Damaged, Defective, or Wrong Items
If your order arrives damaged, defective, or incorrect, please reach out to us right away. We’ll review the issue and make sure it’s resolved — whether by refund or replacement.
To report an issue, contact us at info@myfidgettoy.com with your order number, a description of the problem, and photos if applicable. Let us know if you’d like a replacement or a refund. Once approved, refunds are issued back to your original payment method. Please allow some time for processing by your payment provider.
We’re here to help! Feel free to email us anytime at info@myfidgettoy.com.